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Experience the Benefits of
Using Online Appointment Scheduling
Put your schedule online so your customers can check it on
the
Internet: they easily find the most
convenient
time-slot, and make
their own appointments with you over the Internet. When a customer
books online, you are immediately notified and your schedule is
automatically
updated. It really is that easy!
Some
of your customers may still prefer to make an appointment over the
phone or in person. With online appointment scheduling all you or your receptionist
simply have to do is enter your clients appointments in your online
schedule and instantly your schedule is up-to-date. Sign up for your
free 30-day trial (no obligation whatsoever), set your workweek and
options, and start accepting appointments online!
Features
Appointments
Management
Email notifications
Receive a notification by email every time a
new appointment is scheduled. You can assign your staff to receive
email notifications for specific appointment types and schedules.
Customize your notifications for optimal client-to-staff
communications.
Recurring appointments
Your customers will be able to schedule
recurring appointments (eg. on Monday at 9:00 am every 2
weeks). They will
also have the opportunity to choose different
options like meet
every two weeks for a total of four appointments total and then have
the ability to check for availability on the calendar you have
created. When
Schedule Monster has completed the availability search your client will
be presented with a confirmation screen. Those
appointments not avaiable
will be skipped and be noted on the screen. SEE SAMPLE
SCREEN SHOT
Appointment confirmations
You
may require confirmation on your part prior to appointments being fully
validated. This option gives you the opportunity to review each
appointment! You're in control. If you activate this feature, each time
an appointment is made, it will be marked as "pending confirmation"
until you accept or reject it. SEE SAMPLE SCREEN
SHOT
Appointment reminders
Our system will send out a variety of email reminders. For example, you will be able to remind your customers of upcoming appointments: reminders can be sent x (configurable) days before the appointment (the message of the reminder is customizable). SEE SAMPLE SCREENSHOT
Visual calendar
Our visual calendar allows you to manage your appointments in a flash! You can check your schedule, and view available time-slots in real time. SEE SAMPLE SCREENSHOT
People Management
Customer Files
Our system allows you to easily manage your customers: contact information, appointments history, upcoming appointments ... You can even add notes and flags to each client profile. SEE SAMPLE SCREENSHOT
Multiple Staff Members
You can add as many users as needed, and only grant administrator privileges to some. All users will be able to access the online scheduler at the same time. SEE SAMPLE SCREENSHOT
Customizable
Appointment Types & Duration
Our online scheduler allows you to set as many appointment types as you like: set the services you offer, their duration, and the like ... SEE SAMPLE SCREENSHOT
Individual / Group Appointments
Appointment Policy
You can set your own policy for each type of appointment: cancellations, no-show fees, and much more ...
SEE SAMPLE SCREENSHOT
Booking Restriction
You can make certain appointment types only available to your current customers. In that case, your customers will only be allowed to request an appointment if their email address can be found in your contact list.
SEE SAMPLE SCREENSHOT
Confirmation Messages
After a customer places an appointment, your confirmation message will be displayed. This message can be customized for each appointment type. SEE SAMPLE SCREENSHOT
Appointment Forms
You can customize the appointment forms your customers will have to fill out when requesting appointments with you. You can add up to 6 custom fields, and the "free text field" allows your customers to enter any additional comments they may have. SEE SAMPLE SCREENSHOT
Time Off, Breaks, Holidays
You may block off some time for non-recurring events such as meetings, vacations, sick days, conferences, and the like. SEE SAMPLE SCREENSHOT
Scheduling Rules
Your can define your scheduling rules. For instance, you can decide how far in advance your customers will be able to make appointment. In the following example, appointments must be made at least 48 hours in advance, and cannot be made more than 60 days in advance. SEE SAMPLE SCREENSHOT
Tools
Outlook / Excel export NEW!
Outlook/Sunbird/GoogleC/iCal ONE-WAY SYNC NEW!
iPhone / Mobile access NEW!
Website Integration
Our system allows you to integrate your schedule into your own website if you have one: simply copy and paste the HTML code automatically generated by our program, and you're done! For example, you could put a "Click here to make an appointment now!" link on your web page, which would open your scheduler in a pop-up window (or in a new window). Upon successfully booking their appointment, your customers would be returned to your website.
SEE SAMPLE SCREENSHOT
Payment Integration
Our system allows your customers to pay for the services associated with the specific appointments they schedule with your business. Indeed, you may use your online scheduler to process payments through PayPal (and possibly other payment processors). Your customers would request an appointment and be presented with the confirmation screen on which they would be able to pay. SEE SAMPLE SCREENSHOT
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